Welcome to PixLingo. This Privacy Policy explains how PixLingo, operated by DermatoGraphix LLC (“PixLingo,” “we,” “our,” or “us”), collects, uses, and protects your information when you use our mobile application and related services.
By using PixLingo, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you create an account, we may collect:
- Name
- Email address
- Login credentials
- Authentication information from Apple Sign-In or Google Sign-In
Learning and Progress Information
To provide the PixLingo learning experience, we collect and store:
- Languages being learned
- Words completed
- Quiz performance
- Learning progress
- Learning streaks
- Review history
- Notification preferences
- Subscription status
Device and Usage Information
We may collect limited information about how the app is used, including:
- App activity
- Feature usage
- Session information
- Device type
- Operating system version
This information helps us improve the app and troubleshoot issues.
How We Use Your Information
We use information to:
- Create and manage your account
- Save learning progress
- Track vocabulary completion
- Maintain streaks and achievements
- Deliver educational content
- Provide customer support
- Process subscriptions
- Send reminders and notifications you choose to receive
- Improve app functionality and performance
- Prevent abuse and unauthorized access
Push Notifications
With your permission, PixLingo may send:
- Learning reminders
- Streak reminders
- Quiz reminders
- Product updates
You can disable notifications at any time through your device settings.
Subscription Information
PixLingo offers premium content through Apple In-App Purchases.
Subscription purchases, billing, renewals, and payment processing are handled by Apple. We do not receive or store your full payment card information.
For information about Apple’s privacy practices, please review Apple’s privacy policies.
AI-Assisted Educational Content
PixLingo contains educational content that may have been created or enhanced using artificial intelligence tools during development.
PixLingo does not currently generate educational content in real time based on user prompts, nor does it provide an AI chatbot.
Information Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate the app, including:
- Authentication providers
- Cloud hosting providers
- Analytics providers
- Subscription management services
- Customer support services
These providers are only permitted to use information as necessary to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain information for as long as necessary to:
- Maintain your account
- Provide app functionality
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we may delete or anonymize it.
Account Deletion
You may request deletion of your account and associated data by contacting:
We will process deletion requests within a reasonable timeframe, subject to legal and operational requirements.
Children’s Privacy
PixLingo is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
If you believe a child has provided personal information, please contact us.
International Users
PixLingo may be accessed from locations outside the United States. By using PixLingo, you understand that information may be processed and stored in jurisdictions where privacy laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date above. Continued use of PixLingo after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact:
DermatoGraphix LLC
PixLingo
Email: pixlingolanguage@gmail.com